Delivery Information (old)
Due to Brexit, we are now operating from within the UK and are unable to deliver to the EU.
The European Union (EU) is making important changes to its value-added tax (VAT) rules, which come into effect on July 1, 2021.
This process won’t be forever. We are still working on a solution which should ensure EU deliveries again and return shipping costs to their previous levels.
If you have any questions in regards to your order, please contact us about this.
We apologise for any inconvenience caused and thank you for your patience while we get there.
UK Deliveries
We aim to get your order shipped within 48 hours. This is, subject to payment authorisation and stock availability. All orders are packed in Eleni Bantra branded packaging.
You’ll only be charged one delivery fee, regardless of whether we split your order into multiple shipments.
We’ll do everything we can to make sure your order arrives on time, but please allow for any adverse conditions which might affect deliveries from the UK to your area, including (but not limited to) extreme weather or disruption to postal services / airlines.
We insure each purchase for the time it is in transit only. A signature is required for any goods delivered, at which point responsibility for your purchased goods is passed to you.
Shipping rates
Free UK shipping is available on orders over £150.
The shipping duration is calculated once the goods have left our warehouse.